Head of Conversational Product Consultancy

Job description

Purpose - To lead strategy and user experience consultancy for the development of conversational AI products for prospective and existing enterprise clients.

You will have the flexibility to work from home or our offices in Canterbury and London.


Your responsibilities

  • Work with prospective clients to develop exciting concepts for conversational AI products that deliver client goals and are commercially viable.
  • Collaborate with GreenShoot Labs new business consultants to progress opportunities through the sales process.
  • Using industry and product research to analyse relevant client market and sector trends to drive new product development.
  • Work collaboratively with GreenShoot Labs team members and partners to ensure effective delivery and support of conversational AI products and services
  • Defining feature requirements as well as leading discovery work to develop how end users will use conversational AI products.
  • Lead and develop conversational AI product roadmaps for existing GreenShoot Labs clients.
  • Contribute to GreenShoot Labs marketing programmes through knowledge sharing, writing and presentations.


      Job requirements

      • Experience as a head of or experienced senior product manager in a product-focused technology business - client-facing experience is important for this role.
      • Ability to think creatively to solve client problems and exploit commercial opportunities
      • Experience working with B2B and B2C digital products.
      • Experience working within a B2B commercial environment.
      • Experience of working in a consultancy services business

      We prioritise strong client-facing UX and digital product experience/thinking over specific chatbot/AI experience.

      Salary from £70k